FOI Request Management Software for the UK:

Our cloud‑based FOI management software helps public sector organisations – including NHS trusts, local authorities, and government bodies – as well as private sector organisations, handle Freedom of Information requests efficiently, securely, and in full compliance with UK legislation.

Hosted in Azure UK data centres and listed on the G‑Cloud framework, it provides a secure digital FOI request management system designed to support ease of use, meet statutory deadlines, and simplify the handling of FOI exceptions and exemptions.

With built‑in controls for managing personal data, the portal also supports GDPR compliance by ensuring sensitive information is protected and processed within a controlled, auditable environment.

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Product Overview

Our FOI Request Management Portal provides organisations with a secure, cloud‑based platform for handling Freedom of Information requests from start to finish.

Built for efficiency, compliance, and transparency, it centralises every request, document, message, and exemption decision in one easy‑to‑use system. Hosted in Azure UK data centres and listed on the G‑Cloud framework, it gives teams a reliable, modern solution for managing FOI workloads with confidence.

Key Features:

  • Centralised request management to track every FOI from submission to disclosure.
  • Integrated messaging and question handling to gather information quickly across departments.
  • Automated deadline monitoring to support timely responses within statutory timeframes.
  • Secure UK‑hosted cloud platform with encryption and access controls.
  • Clear audit trails to demonstrate transparency and support internal or external reviews.
Explore AMS
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Success Examples

Explore how real public sector teams manage FOI requests more efficiently, meet statutory deadlines, and maintain full compliance.

Reduce delays with built in messaging and question‑handling tools that help teams gather information faster and collate responses for disclosure.

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Feature highlights

A closer look at two key features that help teams work more confidently and efficiently when managing Freedom of Information Requests (FOIs).

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Real‑Time FOI Dashboard & Deadline Monitoring

Get instant visibility of every FOI request in progress, including how close each one is to breaching statutory deadlines. The real‑time dashboard helps teams prioritise workloads, track progress at a glance, and ensure timely, compliant disclosure of information.

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Integrated Question Handling for Faster Responses

Speed up FOI processing with built‑in messaging and question‑routing tools that help teams gather information quickly, reduce internal delays, and assemble complete responses for disclosure.

How it works

The AMS Request Management Portal aligns with established organisational procedures for managing FOI requests, providing structure at every stage of the process. The following areas show how the system supports staff throughout their operational workflow.

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FOI Digital Capture

The AMS FOI Portal helps organisations modernise their request process in line with the digitisation goals of the NHS and other organisations.

Instead of relying on manual steps, staff can guide requestors through a clear, structured online journey using forms created specifically for their service. This approach mirrors how teams already collect information day-to-day but removes the administrative overhead by capturing everything consistently at the source.

Traditional submission routes – such as email, post, or telephone – can still be logged in the system to keep everything in one place. The integrated form builder also gives teams the freedom to design and adapt forms whenever their processes evolve.

  • Streamline request intake with purpose-built online forms
  • Log non-digital submissions alongside online requests for full oversight
  • Adapt your process easily through flexible, self-built form templates

Security & Compliance

Hosted within UK-based Microsoft Azure data centres, the AMS FOI Portal benefits from enterprise-grade security controls and robust data handling standards.

Each organisation’s information is kept separate, with data encrypted both in transit and while stored to safeguard sensitive material at every stage. A detailed audit history is automatically recorded for every request, giving teams clear visibility of actions taken and supporting GDPR accountability requirements.

Role-based access controls further ensure that only authorised staff can view or manage requests, helping organisations maintain secure and compliant working practices.

  • UK-hosted Microsoft Azure infrastructure with robust security controls
  • Segregated data storage to protect each organisation’s information
  • Encryption applied to all data in transit and at rest for maximum protection
  • Comprehensive audit trails to support GDPR compliance and operational transparency
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Want to learn more?

Talk to our sales and support team.

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