Trusted NHS partner for over 30 years

Considered as one of the leading UK Healthcare IT partners, Automated Messaging Systems, better known as AMS or AMS Secure Cloud have partnered with the NHS for over three decades. As an organisation we truly believe we share the NHS values and this is demonstrated with our long-standing NHS customer relationships and our customer referrals.

Our UK Cloud hosted solutions are designed to meet the unique challenges faced by the NHS when securely transferring sensitive data or managing inbound requests, such as Subject Access Requests (SARs), Freedom of Information requests (FOIs), Litigation requests and Complaints.

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Pain points & Solutions

You perhaps understand the typical paint points your NHS colleagues face on a day-to-day basis when processing request or transferring sensitive files. This is how AMS can partner with you to reduce costs, increase efficiencies, increase security and reduce stress on the teams involved.

Manual handling of SARs, FOI’s and similar requests consumes staff time and resources. We implement our AMS Request Portal to streamline intake, tracking, and fulfilment, reducing duplication and freeing staff for patient care.

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Products useful for NHS customers

Being an Established NHS Partner, AMS Secure Cloud has a range of products heavily relied upon by our NHS customers.

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AMS Request Management Portal – SARs

Our AMS Request Management Portal enables NHS Trusts to digitally capture, manage, report on, and securely respond to Subject Access Requests from a single, intuitive platform. By reducing administrative costs and easing the burden on teams, it ensures GDPR compliance while delivering a user‑friendly experience for both staff and requestors. Originally conceived by an NHS customer and continuously enhanced through feedback from NHS colleagues, the solution reflects real‑world needs – making it highly intuitive, practical, and trusted across the NHS.

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AMS Request Management Portal – FOIs

Building on our proven Request Management Portal, the AMS FOI module delivers dedicated functionality to simplify Freedom of Information requests. With transparent tracking, compliance‑driven workflows, and secure data handling, NHS Trusts can confidently meet statutory deadlines while reducing administrative costs. Backed by over 30 years of collaboration with NHS organisations, the solution enhances accountability, improves efficiency, and strengthens public confidence in the Trust’s commitment to openness and compliance.

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AMS Request Management Portal – Other Requests

Our AMS Request Management Portal extends beyond SARs and FOIs to support a wide range of NHS processes, including HR, litigation, and complaints. With structured workflows, comprehensive audit trails, and secure file sharing, the portal ensures compliance with GDPR and NHS Digital standards while safeguarding sensitive data. It provides NHS staff with an intuitive, reliable tool that supports fair, timely resolution and reduces the administrative burden across departments.

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Secure File Transfer

Backed by decades of NHS collaboration, our AMS File Transfer solution provides a safe, compliant way to share sensitive patient data. Featuring end‑to‑end encryption, role‑based access controls, and an intuitive interface for both staff and recipients, it empowers organisations to confidently protect information while meeting GDPR requirements and NHS Digital security standards. In addition, AMS Secure File Transfer overcomes common file size limitations, enabling NHS teams to securely transfer large files such as audio or video recordings without disruption. This ensures that even the most complex data exchanges remain efficient, compliant, and fully protected.

Security & Compliance

Security and Compliance is at the forefront of everything we do, and this is particularly the case when it comes to our NHS customers. It’s a constant necessity with the way we host, implement, configure, support and train users on our platform. 

  • UK Cloud Hosting and Data Sovereignty
  • ISO 27001 and Cyber Essentials certified 
  • Data Security and Protection Toolkit (DSPT)
  • Encryption with 256-bit AES Encryption and full audit trail end to end
  • Custom branding for your external user’s reassurance 
Explore Security and Compliance
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Want to learn more?

Talk to our sales and support team.

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